6. I'm trying to find a video converter to convert wmv and/or mpg to asf so that I can stream it with a Windows Media Server. Does your software do this?
There is not need to convert wmv to asf. Windows Media Server supports wmv files perfectly. WMV is a more advanced format than ASF, we may say that ASF is a previous version of WMV.

7. What are video and audio codecs?
A video or audio Codec (Compression/Decompression) is a software component allowing to encode data to be stored on a media (CD, DVD, etc...) and/ to decode it to be visualized or heard. There are also so-called "hard" codecs usually embedded to camcorders or digital video players or professional and semi-professional video cards for video editing and composing.

8. What Video Codecs Icesun Video Converter work with?
Basically Icesun Video Converter works with all of the video codecs installed at your computer. Here is the description of the most common ones:

"XviD MPEG-4 Video Codec" http://www.xvid.org/ 
XviD is an MPEG4 video codec which is being developed under the open source model, much like the LAME MP3 encoder. It's based upon the efforts made in the Open Source project "OpenDivX" by DivX Networks, which shut it down and closed the source with all the ideas and work spent by mIcesun coders from the net. Since the start-over, XviD is developing very fast and is evolving into a very high quality codec.

"DivX 5.0.5 Codec" http://www.divx.com/ 
DivX was originally a hack of the Microsoft MPEG4v3 codec, but has since become a completely separate codec. It is available in both free and purchased versions.
DivX is the most common codec used in the groups, although you will find several versions of the DivX codec that are all used.
The most common versions are 3.11, 4.0n, and 5.0. Officially, installing the most recent version of the codec will allow playing older versions, however, there have been complaints of lowered quality and compatibility when playing files created with the older codecs. Version 3.11 can be installed separately of later versions without much hassle. Getting versions 4 and 5 to coexist on a single computer is very difficult.

"MS MPEG-4 v1,2,3 driver 4.1.0.3927"
These three codecs were the first MPEG4 codecs used. Because better codecs that are also freely available are now present, these codecs should no longer be used for new encodes. It is, however, still necessary to install some or all of these codecs depending on your operating system to support older encodes.

9.What is bitrate?

Bitrate very often used when speaking of video or audio quality and file size -- defines how much physical space one second of audio or video takes in bits (note: not in bytes).The higher the bitrate, the more times per second the original sound is sampled, thus yielding a more faithful reproduction and better sound. When choosing an MP3, weigh the advantage of a higher bitrate against the size of the file. Generally speaking, a bitrate of 128 kbps or higher will provide satisfactory sound quality.

Constant Bit Rate(CBR) encoding maintains the same bitrate throughout an encoded file.
Variable Bit Rate(VBR) is an MP3 encoding method that's used when file size is not an issue. Unfortunately AVOne Video Converter decodes VBR but doesn't encode it.

Selecting the proper bit rate for your projects depends on the playback target: if you're making a VCD for playback on a DVD player, the video must be exactly 1150 Kbps and the audio 224 Kbps.

10.What is frame rate?

In basic terms, a video can be thought of as being made up of numerous snapshots, called frames. Frame Rate defines how mIcesun pictures eg. frames one second of video or audio contains, normally used acronym for framerate is fps - frames per second. Human eye can't see picture changes after the framerate is more than ~24fps.

Video files with higher frame rates show motion better but have larger file sizes.Typical frame rates are 29.97 for NTSC video (in American TV system), 25 for PAL (European system) video, and 24 for film. When exporting low-bandwidth versions, select a frame rate that is 1/2, 1/3, or 1/4 of the original frame rate. Setting a frame rate higher than the original frame rate will make the file larger but will not improve the quality.
Note that MPEG format only supports 23.976, 24, 25, 29.97, 30 frame rates.

11. When I try to convert AVI to VCD I get mpeg format. Why?

The mpeg file is the VCD compliant mpeg file. Then you need a VCD burner. We recommend NERO. Burn it with the option "To VCD". Follow the wizard.

12. Is it possible to convert an AVI Divx file to a MPEG-1 file to make a VCD with your Icesun Video Converter?

Yes, you could convert DivX (avi) file to VCD compliant files (mpeg-1) with Icesun Video Converter, and then burn it to VCD with a VCD/DVD burner.

13. I cannot convert mpg/DVD to Icesun other format. Every time I try the program crashes with an error message.

Download an MPEG-2 Encoder from internet and install it.

15. If I purchase this program, how much do future upgrades cost?
The software is shareware for one-time registration fee only. You will get all the future's versions for free.

16. Is your online order secure?
Yes, it's VeriSign secure.

17. What are values for registered users?
Registered users will get the following values,

• Permission of keeping the software for permanent using
• Immediate registration code when the order was passed
• Detailed registration instructions within 24 hours by email
• Free technical support by email
• Free upgrade to the future versions
• Discount prices for ordering our other products

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